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Email Templates

Customize the email your guests receive when their gallery is ready.

Custom email templates require a Pro or Business plan.

1

Open Email Templates

Click 'Email Templates' in the navigation. You'll see the default template and any custom ones you've created.

Email Templates list
2

Edit the template

Modify the template name, subject line and body text. Use {{recipientName}} to include the guest's name, {{eventName}} for the shoot name, {{photographerName}} for your business name — and {{url}} for the gallery link (required).

Email template editor with available variables
3

Preview and save

Check the live preview at the bottom of the editor, then save. The template is used for all future gallery deliveries.

Reply-to address

When a guest replies to their gallery email, the reply goes to your account email address by default — so you never miss a question.

On Pro and Business you can set a custom reply-to address: a default for all events under Settings, or a per-event override in an event's settings. Leave it empty to use your account email.